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General questions:
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1 What's E-Card DIY?
E-Card DIY is a software with making and sending greeting cards functions.We promise that you can "Make the greeting card of your own just in one minute".Create Executable files that your friends can run them on their own computers.

2 How does it work?
Simply choose the cards and music you like and then make the professional music cards yourself just in one minute.Is that so easy?

3 What can I do with it? 
Make your professional and personalized music greeting cards;Send the cards you make to your friends;Enjoy the AVI movies and so on.

4 What is the system requirement? 
Windows 98, Windows ME, Windows 2000, Windows XP¡£

5 How can I see another language on the E-Card DIY interface? 
Click "Choose a language" on the botton right.Currently,E-Card DIY can only support English version.

6 Is E-Card DIY free?
No.E-Card DIY is a shareware program and is provided at no charge to the user for evaluation. The purpose of shareware software is to provide personal computer users with quality software on a "try before you buy" basis, however payment is still required for continued use of the product.

7 Do I need to register?
The unregistered E-Card DIY will be limited in some functions. For example: create the card with software ads and message box,can't support JPG format modify the greeting's font and color,can't set the card's moving speed and move in cycle.No link to URL,no mail saving,can't batch manufacture the cards and so on.The limit will be canceled after you register.

8 It sounds good!I want to buy it and be the registered user.Then how much does it cost?
Only $29.95 per user(Diamond Edition) or $19.95 per user(Standard Edition) .So cheap? After registration,you will get the future upgraded versions freely!

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How to buy:
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1 How do I buy it?
There two ways for choosing:1 SECURE order online. 2 MAIL - send payment/order.

2 Is your online order form secure? 
Of course!It is 100% secure. 

3 Do I have to pay for the upgrades? 
No! All upgrades are free to registered users.

4 Is tech support free? 
Yes,it's free for all.

5 How do I buy E-Card DIY with a check or money order? 
Easy... Just visit our website: http://www.ecardiy.com/purchase.htm . 

6 What happens after I send in the order? 
You will receive an email confirming your order shortly after sending the online order form. Then, within 24 hours, you will receive a second email with your registration name, code, and instructions to get started! 
If you do not get your registration code... or if you've lost it (Hey, it happens! :) ... please email us at register@ecardiy.com. Please include your name, address, email address,Your Serial Number, and order confirmation number (if you have it). We will be happy to help you.

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Technical support:
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1 How to mix my voice with music?
You can transcribe your voice as a file using the "Sound Recorder" in Windows 98 and then combine it with background music.
Detailed procedure:I. Convert the background music you like into WAV files(*.wav) with tools(such as:WAVmaker);
II. Open Accessaries\Entertainment\Sound Recorder,press "record" button to begin to record the words you want to say,and press "¡´¡´" button to go back to the begining;
III. Choose Edit\Mix with files and choose the WAV files(*.wav).Now,you have successfully generated your mixed file.Just save it then you can use it in E-Card DIY.By the way,with this method the size of the music card file will be large,so we strongly advise you to compress them using WINZIP and send them to your friends using E-Card DIY.

2 How to add the GIF files(*.gif) in my hard disk?
Just directly copy them into the homologous directory under installation path of E-Card DIY.

3 How to download the beatiful GIF cards?
There are 5 steps to solve the problem:1 Open the web page containing the cards you like;2 After the card is fully displayed, right click the card then you can see a series of menus;3 Choose the "save as..." in the menus;4 Choose the folder you want to save it in the popup window.We advise you to save it in the homologous directory in installation path of E-Card DIY;5 Then run E-Card DIY ,now you can make your music cards using this GIF file directly.

Attention:If our users dowload some cards protected by copyrights and violate some laws,such as:<Copyright Law>,we are not responsible for that.So,please look around the copyrights information in the cards websites where you want to download cards.

4 Can I use another more beatiful message box?
Of course!You can copy the message boxes you designed or download into the "boxfiles" under installation path of E-Card DIY.That will be very kind of you to send more beatiful message boxes to us,we will release them to make the others enjoy them, too.Please contact us : webmaster@ecardiy.com

5 I choose the non-animation card,it moves so rapidly that I can not see it clearly.What shall I do?
Please choose the "Loop infinitelthis" in Card Basic Settings.

6 How to make personalized music greeting cards?
Our Card Preview,Music Audition and Card Send function presented by E-Card DIY will meet your need.
You just select a favorite card and select a suitable music file.While selecting the music,you can also preview the card you selected.Herein,you can make a music card with your individualtion.

7 Where is the finished music card files saved?
They are saved in the "finished" subdirectory of the E-Card DIY program directory.

8 I don't hear any music after clicking the "play music" button , and the ProgressBar doesn't work.Why?
Because another program is using sound card .The way to solve it is to close other programs first ,and then click the "play" button.

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Still have questions? Feel free to contact us: support@ecardiy.com